Terms & Conditions

1. In General

Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website also contains links to other websites, which are not operated by Gourmet Shop (the "Linked Sites"). Gourmet Shop has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

2. Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

3. Acceptance of Order

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Gourmet Shop reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

4. Delivery, Cancellation and Refund Policies

  • In case of absence or wrong destination is given, a re-delivery charge of $20 applies
  • Products have to be refrigerated within fifteen minutes after delivery
  • If we are required to access a chargeable car park, additional charge may apply
  • Orders of items cannot be cancelled unless is the fault of vendors. However, credit arrangement can be considered. 
  • All ordered food, beverages and wine (corked or spoilage) are non-refundable

5. Product Information, Colours and Price

We have taken extra care to ensure that all descriptions are accurate. However in the event a product is listed at an incorrect price due to typographical error, our store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. If payment has been made and your order is cancelled, Gourmet Shop shall refund you in the amount of the incorrect price. In addition, the packaging may vary from that shown. The weight, dimensions and capacities given are approximate only. Photos are for information and illustrations only.

Gourmet Shop makes every effort to display, as accurately as possible, the colours of our products that appear on our Web site. However, as the actual colours you see depend on the colour profile of your monitor screen, we cannot guarantee that your monitor’s display of any colours will be exactly the same as the colours of our products.

6. Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Gourmet Shop and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Gourmet Shop's liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

7. Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

8. Disclaimer as to Ownership of Trade marks, Images of Personalities and Third Party Copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with Gourmet Shop and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Gourmet Shop. Some of the photos which may be of used are licensed photos and payment of these licensed photos have been made and legalised.

9. Disclaimer as Manufacturer for Food Products

In association of the food products, Gourmet Shop's items are manufactured by third party with equipments that also processes: Milk, eggs, fish, crustaceans, tree nuts, sulfur dioxide, peanuts, wheat, soybean, mollusks, celery, mustard, sesame, lupin. Gourmet Shop is not responsible for potential products that may have any allergens, purchasers are required to check product ingredients and origins prior for consumption.

10. Indemnity

You agree to indemnify, defend and hold harmless Gourmet Shop, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

11. Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of Singapore and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Singapore courts.